Frequently Asked Questions

Everything you need to know about your RadPowerBikes order.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Expedited options are available at checkout.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 7 days of receipt.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our specific garment dimensions for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Affirm or Klarna.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 60 minutes of purchase by contacting our support team.